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Terms and Conditions of Sale – All Drive

 

1. Purpose

These Terms and Conditions of Sale (T&Cs) govern all chauffeur-driven transportation services provided by All Drive to private and corporate clients.
Any booking implies full and unconditional acceptance of these T&Cs.

2. Booking and Payment

  • A booking is considered confirmed upon receipt of written confirmation and/or full or partial payment, as applicable.

  • Payments may be made by credit card, bank transfer, cash (subject to regulations), or any other method accepted by All Drive.

  • In the case of authorized deferred payment, any delay will incur late payment penalties of 10% of the outstanding amount per month, with a minimum fee of €50.

3. Rates

  • Rates are expressed in euros and include applicable VAT.

  • Any additional service not included in the initial booking (detours, extended waiting time, route changes) will be charged according to the current rate.

  • Rates may be revised at any time, but prices confirmed at the time of booking will remain applicable.

4. Cancellation Policy

  • Cancellation by the Client:

    • More than 72 hours before the service: full refund.

    • Between 72 and 24 hours before the service: 50% of the total amount will be charged.

    • Less than 24 hours before the service or in case of no-show: 100% of the total amount will be charged.

  • Cancellation by All Drive: full refund, except in cases of force majeure where a rescheduling option will be offered.

5. Service Execution

  • The client agrees to respect the agreed pick-up time.

  • In case of a delay exceeding 15 minutes, waiting time will be charged at the current rate.

  • All Drive reserves the right to refuse access to the vehicle to any person whose behavior is deemed dangerous, disrespectful, or incompatible with the proper execution of the service.

6. Liability

  • All Drive undertakes to provide a perfectly maintained vehicle and a professional chauffeur.

  • We are not responsible for delays caused by traffic conditions, unforeseen incidents, weather conditions, or any cause beyond our control.

  • Personal belongings left in the vehicle remain the sole responsibility of the client.

7. Force Majeure

Neither party shall be held liable for any delay or failure to perform due to an event of force majeure (strike, accident, severe weather, road closures, major breakdown, etc.).

8. Complaints

Any complaint must be submitted in writing within 7 days following the service. After this period, no claim will be considered.

9. Governing Law and Jurisdiction

These T&Cs are governed by Monegasque law.
In the event of a dispute, and in the absence of an amicable settlement, the courts of Monaco shall have exclusive jurisdiction.

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